Refund & Cancellation Policy
Effective September 26, 2026
In short: cancel anytime with the link in your receipt or by email. If you are not happy, ask within 30 days of any charge and we refund it in full — no forms, no conditions.
1. Refund guarantee
If a Vetron product is not right for you, email support@quitzyapp.com within 30 days of the charge, from the email address you used to buy, and we will refund that charge in full. You do not need to give a reason. This applies to subscription charges and to one-time programs alike.
2. How refunds are paid
Refunds go back to the original payment method through Stripe. We process them within 2 business days of your request; your bank usually shows the money within 5–10 business days. Access to the product ends when the refund is issued. Refunding a subscription charge also cancels the subscription, so it does not renew.
3. Cancelling your subscription
- Cancel yourself with the “manage your subscription” link in any receipt we email you.
- Or email support@quitzyapp.com with the subject “Cancel”, from the email address you used to buy.
- Your plan stops renewing immediately and you keep access until the end of the period already paid.
- We confirm every cancellation by email.
4. Renewals
Plans renew automatically at the same price and period. Renewal charges are also covered by the 30-day guarantee above.
5. Charges you don’t recognize
Vetron charges appear on card statements under the name of the product you purchased, for example QUITZY APP. If you see a charge you don’t recognize, please contact us first — we can usually explain or refund it the same day, which is faster than a bank dispute.
6. Contact
Vetron, LLC
1111B S Governors Ave STE 81696, Dover, DE 19904, United States
Email: support@quitzyapp.com · Phone: +1 (302) 244-5988